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Product Information

Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system, giving you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes—along with native Microsoft Office Outlook integration—Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.

Microsoft Dynamics CRM provides extensive functionality and a highly customisable interface allowing the system to be enhanced and tailored to fit with your organisation’s requirements. Add to this the robust workflow functionality and tight Microsoft Office integration for a business application that users instantly see benefit in using.

Core functionality

There are many ‘Contact Management’ systems on the market but a true CRM system encompasses full customer life cycle management.

Microsoft Dynamics CRM gives you ‘Life Cycle’ management and more:

Marketing               -               Before your customers know you

Sales                     -               Converting interest into orders

Service                  -               Looking after your most precious commodity