Product Information Detail
Marketing: A clearer view of customers and more informed marketing investments
Segment customer lists into distinct benefit groups and then market to one or more of the identified segments using a workflow-driven model. With Microsoft Dynamics CRM, your marketing professionals can leverage tools for:
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customer segmentation |
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campaign planning and execution |
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data extraction and cleansing |
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analytics and reporting |
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marketing/sales collaboration tools |
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information sharing portals |
Sales: Get more leads and close more business
Access a complete view of customer data online or offline, and leverage tools that enable your sales professionals to get real-time access to leads, identify cross-sell and up-sell opportunities, and close more deals, faster. Microsoft Dynamics CRM provides
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lead and opportunity management |
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account and contact management |
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territory management |
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forecasting and sales analytics |
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offline and mobile device access |
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quick access to products, pricing, and quotes |
Customer service: Provide more value to customers
Respond faster to customer service issues and empower your service organization to anticipate, address and deliver consistent, efficient customer care that contributes to long-term business profitability. Microsoft Dynamics CRM provides functionality for
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account and contact management |
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case and interaction management |
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product and contract management |
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knowledge-base management |
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service scheduling |
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workflow across teams and groups |
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service reporting and analytics
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Contact Us
K3 Business Technology Group plc
3000 Hillswood Drive
Hillswood Business Park
Chertsey
Surrey KT16 0RS
Email:info@k3btg.com
Tel: 0800 917 2060
